Esco has been making "clean air" products since 1978 for high tech industrial uses and for the life sciences industry. In the decades since its founding, Esco has sold more than 80,000 systems across the world, become a leader in the industry and expanded the breadth of its product line to include temperature control devices (such as freezers and incubators) and more. The quality, value and commitment to customer service make it easy for customers to buy a wide range of products to meet their needs from a single, customer-focused company. At Esco our employees and customers are part of the Esco family.
Esco's full line of laboratory equipment combines high quality with competitive pricing to deliver the most cost-effective equipment on the market. The Esco line of clean air products and thermo-static instruments contain features that the market deems essential or highly useful based on feedback that Esco seeks from its customers. The feature set on Esco equipment will compare equally or favorably to its more expensive competitors' comparable equipment, delivering high value for your money. Esco can also add features and custom design systems at costs not achievable by others in the market. In a time of tight financial budgets, getting more features for the same price is important, and Esco delivers.
Superior Customer Experience
Our goal is to exceed our customers' needs and expectations. The spirit of the company and the focus of our organization is to delight our customers. As a family owned business of moderate size we can, and do, take the time to listen to our customers and offer the personal service and attention that larger companies can't. For example, we are able to be flexible and offer modifications to customize our systems when possible to suit a customer's requirements. We can ship systems to fill orders in half the time of most companies in the market because we build and distribute systems globally to be able to ship your system quickly. Our customer laud us for "going above and beyond" expectations, for communicating proactively, for being expert and consultative and for being highly and rapidly responsive when they need help, expertise or training.
Market and Customer Driven Product Design and Development
At Esco we are clean air and isothermic instrumentation experts thanks in part to our customers. We are progressive and design systems that meet their needs by following three important practices: 1) We ask scientists for their input, 2) We listen, and 3) We design systems with that feedback in mind. While some companies are standing still, Esco is dedicated to innovation and improvement, keeping us moving forward and ahead of others. We respond rapidly to feedback because we are focused, nimble and possess the ability to adapt quickly. We manufacture our system from the ground up whereas other companies assemble parts from third-party providers. As a result, we have an extensive and growing range of systems that meet our customers' expanding range of needs and applications. Thanks to its customers, Esco is constantly improving. If you need a feature or capability, let us know. There is a greater chance that Esco will say, "Yes".
Esco has been designing and manufacturing systems of World-Class Quality for 35 years. The company has sold more than 80,000 systems in more than 100 countries making Esco a proven and market leading provider of clean air and isothermic laboratory equipment. Esco's knowledge and expertise in clean air technology are clearly reflected in the expertly designed, reliable and highly effective biosafety and laminar flow products which protect laboratory personnel and precious samples. Similarly, the equipment delivers safety, integrity and performance. Customers use Esco's systems with the confidence that comes from knowing their systems meet regulatory compliance, come with market leading multi-year warranties and that Esco's personnel are professional, knowledgeable and provide technical solutions for scientific challenges.